Student Success Centre

Frequently Asked Questions (FAQs)

Booking Career Counselling Appointments

I’m trying to book an intake appointment online and I don’t see any appointments available. What do I do?

Consider using our drop-in services. Normally offered on a first-come, first-served basis on Tuesdays from 9am-12pm and Wednesdays from 1pm-4pm; between May 1 and August 31 drop-in is only available 1pm-4pm on Wednesdays.

Why can’t I see a career counsellor right away?

We offer services in the most effective ways possible with the current staff complement. Career counsellors serve all undergraduate and graduate students, and as a result, the demand is often heavy. Weekly drop-in counselling is often the quickest way to see a counsellor. Your counsellor will do her/his best at making appropriate follow-up suggestions to assist you.

What happens if I am late for an appointment?

Intake appointments: Should you have a specific intake appointment scheduled (i.e. not a drop-in appointment), and you arrive 5 or more minutes late, this appointment will need to be re-booked. Please arrive 5 minutes in advance of your scheduled appointment to complete our intake form. If you must cancel, do so at least 3 hours prior to your appointment by any of the following: call our office (519-661-3559), email your counsellor, or email careercounsellor@uwo.ca. Failure to cancel your appointment may result in limited access to career counselling. Career Counselling/Mock Interview appointments: Should you arrive 15 or more minutes late for the appointment, the counsellor will use his/her discretion and may suggest re-booking the appointment. It is important to arrive 5 minutes before your appointment, and, if you must cancel, do so at least 3 hours prior to your appointment by any of the following: call our office (519-661-3559), email your counsellor, or email careercounsellor@uwo.ca. Failure to cancel your appointment may result in limited access to career counselling.

Help! I just found out I have an interview next week! I need a mock interview as soon as possible!!

Mock interviews are in high demand, especially in second term. Once you have completed your intake appointment (link), you are eligible for a mock interview. Contact our reception desk, and they will do their best to accommodate your schedule. We strongly encourage you to use our online resources and practice with Interview Stream.

Determining the Right Service to Access

Intent to Register is coming. I don’t know what program to select. Can Career Counsellors help?

Start with your academic counselling office.  They can assist you with understanding the Intent to Register process and understanding degree requirements. Your choice of academic studies may inform your career plans.  Career Counsellors can help you refine your career plan, which may inform your academic plan.  

I’m registered at an Affiliate (Huron, Brescia, King’s). May I meet with a career counsellor at the Student Success Centre on main campus?

Yes. As an affiliated university college student, you may access services through The Student Success Centre. In addition, each affiliated university college offers its own career services.

Other Questions

I’m an international student. Can I work in Canada?

The International and Exchange Student Centre can help you with logistics of working in Canada. And, if you are looking for job search strategies and help with composing documents used in a job search, The Student Success Centre can help. 

I would like to have someone look at my resume. What are my options?

Western's Employment Resource Centre is an in-person and online service offering help with your resume, cover letter, and CV. Online help is available year-round so that you can get feedback on your documents at anytime, from where ever you are in the world!  

I am thinking about additional education, e.g. professional schools, graduate programs, college programs. What services do you offer to help me?

Our career counsellors can work with you to establish goals for additional study, review the documents you will need to submit, and offer guidance for the process to apply when seeking entrance to graduate and professional schools.  These in-person services complement the many resources which are available on our site.

I’m interested in internships. Where do I find information?

Western offers a number of internship opportunities. Learn more..